A recent small business owner confidence survey by the National Federation of Independent Business finds some improvement in 2012, but some mixed opinions.
Locally, Fredericksburg Business Owners Billie Armstrong with Salon 730 and John Rice with Sullivan's Auto Body are optimistic.
She says their salon actually secured funding to expand their operation inside their Kenmore Avenue location last year. Armstrong expects more expansion this year in the way of hiring more personnel and adding extra services.
Rice says they had a booming 2012, with lots of body work, and are hoping for a great 2013. Their small business doesn't create the need for more staff. The Fall Hill Avenue business has already made some equipment purchases this year and may even be able to invest in a pricey new frame machine.
Both agree that customer service is key and that added government taxes on small businesses, that have a larger staff, are a greater burden.